SMS Terms and Conditions:

PointClick Technologies LLC SMS Terms and Conditions

By subscribing to, opting-in to, or using the SMS service provided by PointClick Technologies LLC, you accept these Terms and Conditions.

1. Program Description: PointClick Technologies LLC uses an SMS service to communicate with clients regarding project updates, technical support tickets, meeting coordination, and service alerts. This service is used for business-to-client communication.

2. Opt-In: You may opt-in to the service by:

• Verbally consenting during an intake or support call.
• Submitting a web form on our website where you explicitly agree to receive messages.
• Initiating a text message conversation with our support or account management team.

3. Opt-Out: You can cancel the SMS service at any time. Just text “STOP“, “CANCEL“, “QUIT“, “END“, or “UNSUBSCRIBE” to the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

4. Help. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at (800) 670-8369 or (919) 747-6940.

5. Carriers are not liable for delayed or undelivered messages.

6. Rates. As always, message and data rates may apply for any messages sent to you from us and to us from you. You may receive messages at a frequency that varies depending on your interaction with our team. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Support: For all questions about the services provided by this short code, you can send an email to support@pointclick.net or call us at (800) 670-8369.

SMS Privacy Statement

PointClick Technologies LLC SMS Privacy Policy

PointClick Technologies LLC (“We,” “Us,” “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in relation to our SMS messaging service.

1. Information We Collect. We collect your phone number and any other information you provide when you opt-in to our SMS service. This may include your name, account details, and the content of messages you send to us.

2. How We Use Your Information. We use your information to:

• Send you service updates, support ticket information, and meeting reminders.
• Respond to your inquiries and support requests.
• Manage and improve our SMS service.

3. Information Sharing (Third Parties)We do not share your mobile phone number or opt-in data with third parties or affiliates for marketing or promotional purposes.. We may share your information with third-party service providers (such as our messaging platform provider) solely for the purpose of delivering messages to you on our behalf. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4. Data Security: We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

5. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us: If you have any questions about this Privacy Policy, please contact us at:

PointClick Technologies LLC, 4030 Wake Forest Rd. Suite 300 Raleigh, NC 27609 Phone: (800) 670-8369 Email: support@pointclick.net