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Let's discuss your priorities

Tell us what you want to improve -- whether that is a workflow, business visibility, AI adoption, or the technology your team relies on.

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Fill out the form and a member of our team will respond within one business day. Or reach out directly using the information below.

Sales & Support

(800) 670-8369

Headquarters

4030 Wake Forest Rd. Suite 300, Raleigh, NC 27609

Business Hours

Monday - Friday, 8am - 6pm EST

24/7 emergency support for managed clients

Questions we hear most often

Most engagements begin within 1-2 weeks of signing. We start with a discovery phase to understand your environment and goals, then move into onboarding and transition. The full onboarding process typically takes 2-4 weeks depending on complexity.

We offer flexible engagement terms. While we build relationships for the long term, we do not lock clients into multi-year contracts they cannot exit. Our goal is to earn your business every month.

That is completely normal. Many conversations start with a general sense that something could work better -- whether it is a manual process, limited visibility into operations, or uncertainty around AI. We listen first and help you figure out where the most meaningful improvements are.

Yes. A significant portion of our clients have distributed workforces. We provide secure remote access, cloud-based collaboration, endpoint management, and support regardless of where your team works.

Senior people who stay on your account, SOC 2 Type II examined operations, and a genuine commitment to long-term partnership. We work across technology foundations, data, automation, and AI -- and we measure our success by client retention, not ticket volume.

Yes. Our support team is available 24/7 for critical issues. We also provide scheduled after-hours maintenance windows for changes that cannot happen during business hours.

Global Presence

Offices around the world

Our team works together to support clients across their technology and operational needs, with offices in North America, Europe, West Africa, and Asia.

PointClick global office locations