We know that two sets of eyes are always better than one.
As a PointClick customer, you’ll be confident that our network team will always be proactively monitoring your system and looking for any means to optimize your site or application’s performance. Through our comprehensive enterprise-level monitoring system, we’ll know more about your system than your own team!
We provide you with secure access to a monitoring Control Panel that shows live usage and measures of your system performance. This gives you a visual indicator of how your system is coping, can be used to forecast future usage, or can be used to trigger alerts and reports. If you wish, we can also carry out this service for you.
PointClick’s Managed Monitoring and Reporting service can alert you to any business critical event – crashed server, slow response etc. Its range of notification options allow you to set up who within your organization gets what type of alert, reason, time of day, etc.. This ensures the alert gets the right message to the right people at the right time.
The service also allows the Alert to be sent by a range of methods, dependent upon its nature and circumstances. We can use email, text and mobile phone push notification. We also offer a unique and clever service using voice Alerts via automated phone messages.
PointClick can undertake comprehensive reviews of your existing IT systems to provide a wealth of management information on aspects such as:
All PointClick Cloud Hosting plans come with an easy to use Control Panel, an automated point-and-click website administration tool.
Consume resources as you need them. This allows you to seamlessly react to unexpected traffics or prepare for seasonal spikes.
We take care of the file migration, virtual machine setup and configuration for you, and your services are ready to go in minutes.
Managed servers are ideal for applications that require extra security. Connect security sensitive applications to traffic intensive resources.
Automatic failover measures are configured at each layer to ensure your website and applications are accessible at all times.
Unconditional support is available for all customers and includes access to online documentation, community forums, and billing support.