From Our Blog
 

Monitoring and Reporting

One word to describe our services: Proactive

We know that two sets of eyes are always better than one.

As a PointClick customer, you’ll be confident that our network team will always be proactively monitoring your system and looking for any means to optimize your site or application’s performance. Through our comprehensive enterprise-level monitoring system, we’ll know more about your system than your own team!

Direct measurement

We provide you with secure access to a monitoring Control Panel that shows live usage and measures of your system performance. This gives you a visual indicator of how your system is coping, can be used to forecast future usage, or can be used to trigger alerts and reports. If you wish, we can also carry out this service for you.

Alerts

PointClick’s Managed Monitoring and Reporting service can alert you to any business critical event – crashed server, slow response etc.  Its range of notification options allow you to set up who within your organization gets what type of alert, reason, time of day, etc.. This ensures the alert gets the right message to the right people at the right time.

The service also allows the Alert to be sent by a range of methods, dependent upon its nature and circumstances.  We can use email, text and mobile phone push notification. We also offer a unique and clever service using voice Alerts via automated phone messages.

Reporting

PointClick can undertake comprehensive reviews of your existing IT systems to provide a wealth of management information on aspects such as:

  • Database monitoring
  • CPU and Memory usage
  • Disk storage
  • Performance
  • Staff internet access etc.

Easy to Use

All PointClick Cloud Hosting plans come with an easy to use Control Panel, an automated point-and-click website administration tool.

On-Demand Scalability

Consume resources as you need them. This allows you to seamlessly react to unexpected traffics or prepare for seasonal spikes.

Fully Managed

We take care of the file migration, virtual machine setup and configuration for you, and your services are ready to go in minutes.

Compliance & Security

Managed servers are ideal for applications that require extra security. Connect security sensitive applications to traffic intensive resources.

Reliably Stable

Automatic failover measures are configured at each layer to ensure your website and applications are accessible at all times.

Unconditional Support

Unconditional support is available for all customers and includes access to online documentation, community forums, and billing support.

Need more help understanding our Managed Services and how we can make take the burden of managing your IT off your shoulders?

Because every little thing matters in managed hosting.