Backup, Continuity & Recovery
All services

Keep your business running no matter what happens

Downtime is not just an inconvenience -- it is lost revenue, damaged trust, and operational chaos. PointClick designs and manages backup, continuity, and disaster recovery solutions that keep your business protected and operational.

The Challenge

Sound familiar?

You are not confident your backups actually work

Backups run on a schedule, but nobody has tested a full restore in months -- or ever. You are hoping for the best.

You have no real disaster recovery plan

If your primary systems went down today, there is no documented process for getting back online. Recovery time is a guess.

Ransomware keeps you up at night

You know that traditional backups alone are not enough. Immutable copies, air-gapped storage, and tested recovery are table stakes now.

Compliance requires more than you are doing

Auditors want documented RTOs, RPOs, and tested recovery procedures -- and you cannot produce them.

Scope of Service

What is included

Backup & Protection

Automated backup orchestration
Immutable & air-gapped copies
Application-aware snapshots
Cross-region / off-site replication

Disaster Recovery

DR architecture & planning
Automated failover configuration
Regular DR testing & validation
Documented recovery runbooks

Business Continuity

Business impact analysis (BIA)
RTO & RPO definition
Continuity plan development
Annual tabletop exercises
The PointClick Difference

Why PointClick handles continuity differently

01

We test everything -- regularly

Backups are worthless if they do not restore. We run scheduled recovery tests and provide documented proof that your data is recoverable.

02

Recovery plans that people can actually follow

Our runbooks are written for real humans under stress -- clear steps, assigned responsibilities, and tested procedures.

03

Designed for modern threats

Ransomware-resistant architecture with immutable backups, network isolation, and rapid recovery capabilities built in from day one.

04

Compliance-ready documentation

Every test, every restore, every plan update is documented and ready for auditors. No last-minute scrambling.

Ideal Fit

Is this the right fit?

Our continuity services are built for organizations where downtime has real financial or operational consequences.

This service is a great match if you are:

  • 01Companies with zero-tolerance for data loss
  • 02Organizations in regulated industries (healthcare, finance, legal)
  • 03Businesses that have experienced data loss or extended outages
  • 04Teams that need documented RPO/RTO for compliance
  • 05Companies moving critical workloads to the cloud

Common questions about backup, continuity & recovery

We run scheduled recovery tests on a regular cadence -- typically monthly or quarterly depending on the environment. Every test is documented with results, recovery times, and any remediation steps needed.

Backup protects your data by creating copies. Disaster recovery protects your business by ensuring you can get back online quickly after a major outage. We implement both, working together as a comprehensive continuity strategy.

Yes. We implement immutable backups, air-gapped copies, and network isolation to ensure that even if your production environment is compromised, your recovery data remains intact and accessible.

Absolutely. We work with your team to conduct a business impact analysis, identify critical systems, and define realistic Recovery Time Objectives and Recovery Point Objectives that align with your operational requirements and budget.

It should, and increasingly it must. As organizations adopt workflow automation, data pipelines, and AI-assisted processes, those systems become operationally critical. Continuity planning needs to account for their dependencies, recovery order, and the data they rely on -- just as it does for email, file servers, and line-of-business applications. We help clients extend their continuity strategy to cover these newer capabilities as they are deployed.

Ready to get Continuity right?

Let's start with a conversation about your environment, your challenges, and what success looks like for your team.